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More DSAR Requests On the Horizon – We Can Help

Author: Tim Steele
DSAR processing is more difficult relative to ease of retrieving data

30% believe there will be a significant increase in DSAR requests when the pandemic lockdown ends.

Under data privacy laws, strict rules exist for reporting and processing Data Subject Access Requests (DSAR’s). Failing to respond to a DSAR can lead to significant financial penalties. 

A study from compliance firm Guardum and Sapio Research emphasizes that the challenges of complying with DSAR’s begin with the difficulty of accessing data. Since corporate data doubles about every 19 months, the challenge is mounting.

Of companies polled, 30% believe there will be a significant increase in DSAR requests when the pandemic lockdown ends. According to Egress, only 30% of companies are compliant. Only another 27% had plans for 2020. A recent ZyLAB survey finds that for 45.4% of those implementing the DSAR solution, the biggest challenge is future compliance.

DSAR Requests will put stress on enterprise Data Governance and Data Security

Data breaches have equally strict reporting requirements. Breaches must be reported within a definitive time frame, detailed records retained, and subjects whose data was breached must be informed in a timely manner.

Data privacy is the law, it is challenging, and non-compliance is not an option. Complying with data privacy laws depends on the ability to identify relevant data quickly, cost effectively and process requests within legal guidelines.

Overcoming the Challenges

The first hurdle is to surgically locate relevant data and personally identifiable information (PII) across all data repositories – fast. The cost of a single DSAR request can be punitive. For example, Oxford University had to process over 500,000 emails to respond to one DSAR, costing upwards of $150,000. Additional steps include:

  • Redacting all personally identifiable information
  • De-duplicating relevant data for reporting accuracy
  • Enriching non-searchable data for further search
  • Analyzing, classifying, and organizing information for review
  • Tracking and reporting for audit trail

The combined technologies of Heureka and ZyLAB ONE enable searching, indexing, and classifying large clusters of endpoints and file shares – fast. Functions may be centralized or distributed for better performance and scalability. Search parameters include Boolean, quorum search, wild cards and fuzzy matching, complex regular expressions, parsing and tokenization.

Best-of-Breed DSAR Response & Management

DSAR workflow is fixed, predictable, must be managed, and ArkCase provides best-of-breed DSAR case management.

The ArkCase Data Request Management module is a fully functional DSAR solution out of the box. Editing forms and workflows use drag-and-drop technology so staff can easily verify and adapt the functionality to their specific needs. ArkCase provides standard – but customizable – request forms, workflow solutions, and is easily deployed to comply with data storage and security regulations.

Heureka, ZyLAB and ArkCase round out a comprehensive, scalable, responsive, and best-of-breed DSAR management. The integration of our platforms reduces spend by as much as 60% compared to manual processing. Users have immediate access to data, document review, redaction and real-time status.

Better economics

Best of Breed

Learn more about ArkCase and ZyLAB here:

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